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Milestone Xprotect Cannot Retrieve Serial Number

This document covers Milestone XProtect Professional from a surveillance system administrator's perspective. (example: AF), occasionally called a serial number by some vendors. For information. If hardware devices detected in the first scan cannot be detected in the second scan, the wizard will still.

Milestone Xprotect Cannot Retrieve Serial Number

BlueIris is one of the bargains in recording software for your surveillance cameras at only $49.95 per server. It has some unique features that makes it idea for home or small business surveillance and it’s easy to use. It also has a huge list of cameras that are supported and new cameras are constantly being added. This is the screen you see after you configure all the cameras and it’s been recording. The icons across the top allow you to configure a camera, set camera properties, start the web browser interface, see camera stats, take a snapshot, start/stop recording, the traffic light icon and the help button.

The majority of the screen as you can see is the camera display and the most recent recordings are on the right. The traffic light icon is the most unique feature, especially for home use. You click it to control when the camera should record or not. If you select RED, it immediately stops recording. Selecting GREEN immediately starts recording. Selecting YELLOW gives you a minute or so to leave the house before it starts recording, like a house alarm.

This way you won’t get a bunch of recordings and alerts sent to you while you are getting out of your house. Double-clicking on a camera allows the camera take up the full screen, a feature that’s not that common among NVR software but very useful. If you want to see only cameras, you can click the X above Clips to hide the clips. If you have a PTZ camera, you can control it using the PTZ controls at the lower left. You can also set presets to go to desired locations quickly. The client and server are combined into one program. If you want to access BlueIris remotely, you do so from its web interface.

It works on all browser’s I’ve tested it with including Safari on IOS and Chrome on Android. This is what the interface looks like. Different in that the Clips are on the left and cameras displays on the right. You can view the cameras live and recorded video, but not configure any of BlueIris settings from the web interface. You configure the web server by clicking the Options button on the main screen and then the selecting the “Web server” tab. Recordings (Clips) are managed by the thumbnails on the right.

Clicking a recording starts to play it in a continuous loop by default. You stop playing it by clicking the X in the upper right corner. Right click on the thumbnail to delete it or copy/move it to another location. You can also show clips for all cameras or one camera and sort the clips. Clicking on the clock face icon will give you a timeline that you can scroll through to find recordings by time.

You can scroll by date and/or move the timeline with your mouse. As you move the timeline, it displays the thumbnails below for that time period. That’s basically how it works and it’s pretty simple. Setup is a little more complex, but not more so than most other NVR software. You add a camera by right-click on the background and selecting “Add new camera” which brings up this screen.

As you can see, there’s a lot of tabs for different options. In the General tab you name the camera. The next thing to do is going to “Video” tab and click the “Configure” button to select the camera brand/model from the drop down, enter the IP address, port number, user and password. Other tabs of importance are the Trigger Profiles where you set motion detection options.

I suggest cranking it up towards higher sensitivity until you capture what you need. It captures any movement anywhere on the image by default but you can create a motion mask which contains various shapes to either detect motion or mask motion. In this screen, the black is areas are masks where not to look for motion and the red is motion detect hot spots.

You can use rectangular shape or create your own shapes with a brush The other tab that’s useful is the “Record” tab. This is where you set recording options for a camera.

If you click on the Format button, it lets you chose from their proprietory format BVR or a common format like AVI or WMV. You can also chose the compression options like H.264 or MJPEG.

Another powerful feature that’s stronger than the competition is its User configuration. Here you can define what camera groups a user can see, when they can see it and time and bandwidth limits by user. Conclusion The software is stable, have used it for over a year, the support is excellent. When I purchased new cameras, they were very helpful in providing support for cameras that did not previously exist. For under $50, I don’t think you’ll find better NVR software.

It does run on Windows, but you can access it from any device with a browser including Macs and IOS/Android tablets and phones. The only downside is that it handles the video motion detection in the software and this requires a decent sized processor.

You can do tricks to minimize the CPU use, but if you have multiple megapixel cameras, I would recommend a computer with at least an Intel i3 or i5 processor. My experience shows that the software does use fewer resources than other products like Milestone XProtect but is not as light on the processors as ExacqVision which does in-camera motion detection but doesn’t support nearly as many cameras and costs considerably more. Also, while they do provide excellent support, there is an independent BlueIris forum () that’s pretty active and a great place to ask questions not only about the product but also IP cameras in general. You can download a trial or purchase the software by clicking.... Video doesn’t always show up.

Support is worthless. They are curt and arrogant. You can click on anc IP address of a camera from within Blue Iris and it will open your browser and display the cameras video fine but it still doesn’t show up on the Blue Iris screen. You can try everything imaginable, different IP addresses, different ports, different drivers, exempting Blue Iris in your firewall-anti-virus-anti malware, port forwarding in your router, changing all kinds of parameters in your router and in Blue Iris but nothing helps. You will waste hundreds of hours and have minor advances and then it messes up again. It is loaded with malware that once installed can not be removed even with Malwarebytes. Even after removing Blu Iris from your PC netstat reveals your PC still connecting to cameras and outside IP addresses.

You can monitor your cameras and see them move to people’s windows and zoom in as some perv somewhere has gotten into your system through Blue Iris and is manipulating your cameras. You will literally will waste your life trying to get this to work and it never will be reliable. Thank you so much for running this site. One of the only places to get great information. Quick couple of questions for you if you can help me that’d be great!

-Im installing a POE system for my parents. -The house was prewired for POE cams and the CAT5 lines run into a bedroom closet. But the router is in a different room(office). -They want to be able to view the cameras on the iOS devices remotely. -My plan was to run a Dahua NVR/Switch w/ 4 Dahua cams.

-Will the NVR be able to send all of that data over the ethernet cord from the closet to the office router sufficiently? -If the NVR is writing the Data to the HDD inside of it, will the remote viewing software on the computer still affect the PC’s performance noticeably? -Is there a better way for me to approach this? Should I just pull all the CAT5 and run it all to the office? Or maybe move the router to the Closet? -Any recommended software for iOS device remote viewing? Thank you so much!

You helped me get my previous system running, hopefully you can help again. Will the NVR be able to send all of that data over the ethernet cord from the closet to the office router sufficiently? Yes, should be no problem. -If the NVR is writing the Data to the HDD inside of it, will the remote viewing software on the computer still affect the PC’s performance noticeably?

Yes, writing to the HDD is easy, it’s the decoding the life H.264 feed that is processor heavy. 4 cameras shouldn’t need too much though.

-Is there a better way for me to approach this? Should I just pull all the CAT5 and run it all to the office? Or maybe move the router to the Closet? This is really up to you. A benefit in using network cameras and equipment is that they don’t have to all be centrally located. -Any recommended software for iOS device remote viewing?

Try the Dahua app first, DMSS. The NVR should have more information about it.

Let me tell you about my experience with Blue Iris and Ken. I purchased version 3 in Sept 2014. 9 months later I had a hard drive crash. When I went to down load my version that I had paid for it was missing the SRICAM drivers.

I have 8 of those cameras here in my system. When I contacted Ken explaining the drivers were missing he kept telling me to upgrade. That means give him more money. I told him I did not want to upgrade, that I just wanted the version I had paid for.

He then informed me that version 3 never had SRICAM drivers and that I would have to purchase the upgrade IE: version 4. I tried to explain that they were indeed there when I purchased my copy of version 3.

He insisted they were not and refused to support the program, a program that was less than a year old and attempted to get more money out of me for an unnecessary upgrade. I had 2 choices. Allow myself to be the victim by paying for an unnecessary upgrade or buy the “Get Data Back” software and hardware to retrieve the Blue Iris Read more ». Its pretty clear that you dont know what you are talking about. Blue iris doesnt use “drivers” for the cameras. You are lying about emailing copies of drivers.

100 dollars to you if you can show me those “drivers” Scroll down to the BOTTOM of page here and you can download the last version of BI33.66 If they are not there in 3.66, then they were never there. Remember though, if you know the URL you can always manually enter it. You keep calling them drivers, but there are no “drivers” its simply a url so blue iris can pull the proper stream. That will have all the cameras supported just before the BI4 update. Side note, 30 dollars for an upgrade to BI4 is nothing. There are lots of improvements and it will continue getting updates for the next few year.

I find it laughable when folks complain about paying 30 dollars for an upgrade. Have you seen the pricing for the competition? Let us know what you are using insteadim VERY curious. You might also consider tossing the sricams in the trash, they are pure rubbish.

If you come to your senses, and need help with setup Read more ». Good evening. I have installed systems for Restaurants. I installed a brand called Eyemax. Not Bad, but I am starting to get interested in IP cameras. I am looking for a software package that allows text inserting over serial ports that I will add to the server.

I capture an ASCII text file between the register and the receipt printer. Can you suggest a reasonable software that does this? The stores I will install want 12-16 cameras each, with com1-3 ports for 3 receipt printers. Any suggestions would be very helpful. Hi, Thnx for the answer.

I was kinda looking for an explanation how this works. Am i correct in saying that it is the software that is doing the recording here?

And if so then when it stops there is no recording right? I don’t use windows mounts, i use a NAS together with a Mac. I plan to have one or two cameras max and don’t want another box running 24/7 just for recording purposes.

I am aware of the filling up issue, but that can remedied with a cron job of sorts. Since the files are all in subdirectories i don’t think there will be much of an issue with file count limits. These apply to single directories mostly. What does add to my problem, and thus the reason i asked in the first place, is that this structure of storing files in logically named subdirectories causes usability issues when trying to browse a timeline. Do you know if there is software that i can use so i can browse forward/backward etc on a timeline even though this is divided in subdirectories?

My camera not only creates these dav files but also index files that contain Read more ». How it works is you setup your camera to record to FTP and then setup motion detect zones and sensitivity. No computer would be used, just the camera and NAS. The cameras would then FTP the video files to your NAS. You didn’t say the brand, but let tell you how it works with Dahua since you mention DAV files.

For each camera, it creates a directory for each day and for each hour. The player / AVI converter should be in the CD that came with it, but I’m pretty sure it’s Windows only but is available from the DahuaSecurity.com website. There’s no program I know that makes this easier other than you’ll need to run Windows, probably with Parallels or Fusion (what I use), use Windows Explorer to look through the directory structure to find the date/hour you are looking for.

Double-click on the dav file and it should start the player program and play the video. There’s no 3rd party generic type apps that will play their video format. Hi, Correct me if i am wrong This and other nvr software connect to the camera and store the images or streams to the disk.

But ipcams can also record to disks themselves. My ipcam stores images and movies on my nas (tru ftp). Now i want to be able to use some software that reads this share, it is also available tru smb/nfs), and presents a better interface so that i can easily browse/play/fastforward trough the various days or hours of movies. Instead of clicking on a dav file that displays for a few minutes. Is there such a thing? What do you use for displaying dav files on a mac? Most cameras have the ability to FTP video events.

It seems like a good idea on the surface but there’s caveats. First, FTP does not have a mechanism to determine how full the file system is, so when it fills up, it will stop allowing additional files so you have to manage it manually or script it, either way, it’s a pain. Very few allow you to write to a Windows mount. Then you have the issue with the number of files.

So as more and more files are on the Windows mount or FTP site, the slower Windwows Explorer will be. Seems cool with a 100 files, not so cool with 10,000 files. Then the last thing is ease of use. With the NVR software I use, I can slide through a timeline of multiple cameras by dragging the timeline to find the event I’m searching for quickly across a series of cameras or one camera and I can do so at various speeds, like 1/2 speed or 16x and automatically goes from clip to clip synchronously. With a bunch of files, you’ll have to manually run each one through a media player guessing as to which may have Read more ».

As you have switched to Xprotect Essential for your NVR, I had a question or 2. I’ve got a trial install now and also blue iris. I really like Xprotect, but its hard to get any info from them. If you purchase camera licenses, do they go with that specific camera MAC or are they just for that channel, using whatever camera you switch to or upgrade to? Since you change up your equipment alot I would think it isn’t locked to a certain camera MAC? Also, I found it difficult to determine what the SUP plan really offered (do you need it for newer camera support in 6 months etch) Lastly, is there a discounted or bundled channel source for license purchases? Milestone appears to not sell directly.

Thanks for a very informative site! Cameras licenses are tied to a specific camera and you swap cameras at anytime, never had a problem doing so as I do add and replace cameras for testing purposes all the time. SUP is not maintenance, it’s just a way to prepay for the eventuality that new versions will come out. When you initially get XProtect, you get one year of SUP. So you can upgrade anytime the first year. If you never get SUP, and 3 years later a new version comes out, you would have to pay for new licenses if you want to upgrade, but some people, once installed don’t care about upgrading just like I still have Windows 7 and refuse to go to Windows 8. Any maintenance releases to the release you have is free anytime.

Don’t now of any camera bundles and pricing is controlled through their partner program. WrightwoodSurveillance.com is an authorized reseller partner. Not all online resellers that carry Milestone are authorized, for example, my main camera distributor will sell me Milestone regardless of if I’m authorized or not, so buyer beware. Hi, I am considering Blue Iris software for my security systems and I’d like to ask some questions about external alarm triggering.

From the settings of Trigger Profile it appears that the recordings can be triggered from external inputs (Trigger with DIO input). What are the source of the DIO inputs, from standard PC parallel port or a special hardware?

What types of triggering does Blue Iris support, level triggering (i.e. 0 to 1, 0 to 5v, or vice versa), edge triggering (i.e.

Leading edge, falling edge), or pulse triggering? Thank you for answering my questions.

I just purchased Blue Iris. I am running 13 cameras. All cameras run 1080P or higher on h.264. 2 cameras are setup for 3 mp.

Of the 13 cameras 2 are recording continuously while the remainder are setup to record when triggered. The buffer is set to 30 which I assume is 30 frames, but what I read the size will greatly affect performance. I baby nothing, all setup to run and abuse the PC without mercy for CPU or memory. At the same time on the same PC I am running a different NVR (IVI View Commander, older version) tapping into the same cameras but under MJPEG since the my version of IVI does not support h.264. To upgrade my IVI would cost me over a thousand dollars and this is why I am migrating to Blue Iris if my testing meets my needs. In effect, I am processing 26 cameras at the same time, half under h.264 and the other half under MJPEG.

My PC is a Windows 7 64-bit machine, i7 2600k CPU and 8gbs of memory with about 13tbs of hard disk. With everything running at the same time, my CPU is bouncing between 87% to Read more ». Are you using direct to disc recording option with BlueIris? That may reduce CPU use in half.

I ran pre-frame buffer at the max of 50 and here’s why. The way h.264 works is it puts an iframe a specified interval for synchronization, typically once per second, sometimes longer. The recording with BlueIris starts from the first i-frame which could be up to 1 second or so.

Sometimes I get an extra second of recording, sometimes it’s spot on. Never found that option to use additional CPU for me. What happens for CPU is it will spike to 100% and lose frames, been there, done that.

I did not see the option for Direct to disc recording. It is called something else and where is it found? I am still on the learning curve. Last night I spent about an hour on the forum that you pointed out for Blue Iris and I was in “sponge mode” soaking up a lot of information. One thing I will point out is setting numbers of frames on the pre buffer will chew up CPU and memory. I noticed it immediately and I read about it on the forum. Also, Blue Iris warns the user about it too.

I started to shut down the camera feeds from my other NVR leaving only 5 cameras active On the other NVR which is running on the same PC as BI since I am feeling more comfortable as I learn Blue Iris. As a result my CPU usage has dropped down to 75% but does bounce to 95% periodically for very short times, maybe a fraction of a second. Memory dropped to the 6 gb range. I still got to fine tune BI before I can totally shut down the other NVR and get accurrate measurements on resources used by BI. John New Jersey. After playing with BI after several weeks, I got it dialed in to where I THOUGHT it would be good enough to replace IVI NVR (View Commander NVR). I thought wrong.

Long story short – there are gaps in time between recorded clips of 30 seconds and sometimes more. These were with cameras set to record continuously. There was an incident that I needed recorded video which spanned 2 recorded clips and needless to say the 30 second gap would had contained video that was needed. Further investigation led to sporadic clips not recorded and dropped frames. I don’t have an answer for this, but I can say that with high CPU consumption as well as ram being gobbled up leaving almost nothing, anything can happen, or not happen in this case.

I never had this happen with IVI NVR which I’ve been running for years. Well, time to abandon BI since I can’t afford to lose frames and gaps in recorded video, but I will say maybe for the average home owner with only several cameras and a strong PC it may be worth purchasing BI for $50. BI has a lot of nice bells Read more ».

I compared some of the screens you included in your write up. Without doubt I am running a newer version as some of the screens with selectable options changed. I cannot find direct to disc, so I guess hat was also change between your evaluation coy and my version of BI. I am running 3.36.00 – October 21, 2013.

Since my last reply I have all my cameras on BI (13 AXIS) and I am bouncing between 90% and 100% CPU and 6gb to 7gb of memory and that is ONLY running BI. This was after running for 2-3 days. I trimmed back on the pre-buffer to 10 on all cameras that are setup to trigger on motion, but my CPU is at melting point.

If I attempt to open any application while BI is running, the system reacts extremely sluggish. I thought all would run well, but for some unexplained reason the CPU just started to run away. I thought there was a memory leak, but after shutting down and starting up, CPU was gobbled up immediately.

Maybe BI is doing something in the background, but not sure. Regardless, BI is well worth the $50 as I don’t think Read more ». Hello, Great reviews on your site.

Just wondering if you could answer something for me. I am looking to install 16 ip camera at my business (indoor/outdoor). I been researching for weeks now. Looked thorough mobotix, axis, geovisioin, then I came across dahua ip cameras. Each have their own pros and cons. I have decided on the centralized approach opposed to mobotix decentralized approach as Mobotix are very expensive.

So my question really is about FPS. I read your review your reviews for dahua nvr and it says you can only do 4 camera 1080P resolution recording, 8 cameras in 720P resolution. So does the FPS depend on the camera, or software/nvr? I mean on 16 channel dahua nvr able to do only 4 cameras in 1080P resolution recording, does that mean you can not connect any more cameras to the nvr if you already have 4 cameras in 1080P resolution even though it is 16 channel nvr? I saw on blue iris site that it can record up to 64 ip cameras. So can Blue Iris support 1080P recording for 16 cams simultaneously? Or Blue Iris also have limitation on how many cameras can record in 1080P resolution?

Thank Read more ». This is their low end NVR and is limited how fast the processor is and what it can handle. They do have a higher end NVR that can do 32 cameras at full 1080P resolution. Look on their website. BlueIris can handle a lot of cameras but is a CPU hog, so you may need at lest the fastest processor you can get to handle 16 1080P cameras. Also, BlueIris still has lost frames/jittery video I noted in my article. I was hoping they would have fixed it by now but hasn’t.

Look at ACTi cameras, their free NVR software is much better than BlueIris and the new ACTi cameras are priced competitively. A DVR is used to record and view from analog cameras.

My reviews are primarily for people with IP cameras. These type of cameras are intelligent cameras that have a computer inside of them to process the image and allow remote viewing from the internet, some can record in-camera and connect via an ethernet network in the same way your computer connects. The equivalent of of a DVR for IP cameras is called an NVR (networked video recorder). You can buy this device in the same way you buy a DVR and they sell hybrid DVR/NVR’s where you can mix analog and IP cameras. You can also get software that does the same thing.

BlueIris for example can support analog cameras if you have an analog video capture card on your PC, it can also work with USB Webcams and IP cameras from various manufacturers. Buying software is just a choice compared to buying a DVR or NVR. The advantage of software is it allows you to upgrade or replace PC hardware without having to buy a new software license and it’s considerably less expensive than buying an NVR or hybrid DVR. NVR software is available for free like Zoneminder Read more ».

10399 Applicable Product(s) • Point Grey Cricket IP cameras Application Note Description This application note provides information on how to connect and configure a Point Grey Cricket IP camera with the Milestone XProtect Go video management system. This document is not intended to provide detailed instructions on how to use Milestone XProtect Go; users should refer to Milestone documentation for further information on that application. This document provides examples using Milestone XProtect Go version 2.1. Preparing for Use Before you use your Point Grey Cricket IP camera, we recommend that you are aware of the following resources: Getting Started Manual for the camera—provides information on installing components and software needed to run the camera. Technical Reference for the camera—provides information on the camera’s specifications, features and operations, as well as imaging and acquisition controls. The technical references can be downloaded from the. Firmware updates—ensure you are using to most up-to-date firmware for the camera to take advantage of improvements and fixes.

The latest firmware can be downloaded from the. Before using Milestone XProtect Go, we recommend that you are aware of the following resources: page—links to documentation, videos, FAQ, supported hardware list, and users’ forum. Quick Start Guide—10-step guide to XProtect Go. Although USB-focused, it provides the simplest steps for configuring the camera. Getting Started Guide—a more comprehensive guide to getting the camera set up and information about XProtect features such as motion detection settings and user access management. Installing Cricket and Software System Requirements • Point Grey Cricket IP camera • Web browser, such as Microsoft Internet Explorer, Mozilla Firefox, or Google Chrome—for configuring camera IP address, updating firmware, and setting onscreen display. • Milestone XProtect Go—for configuring image appearance settings and viewing and recording streams.

Available for download at Optional additional tools: • ONVIF Device Manager—for discovering the camera’s IP address. Available for download at The steps for setting up the Cricket depend on if you are using an automatic or fixed IP address. Automatic IP Address Known IP Address Fixed IP Address If using DHCP: If Cricket’s IP address is known: If assigning a fixed IP address: • • • • • • • • • • • • • The following sections provide more detail Install Milestone XProtect Go Milestone XProtect is a video management system. Milestone offers a number of different products with different capabilities and licensing.

This document uses Milestone XProtect Go version 2.1 for its examples. Milestone XProtect Go is available for download at: Note: Cricket is not compatible with the Onvif driver of Milestone DevicePack 6.3 and newer. To use the Onvif driver with Cricket in Milestone 2013, use DevicePack 6.2. To use DevicePack 6.2: 1.

Download DevicePack 6.2 from: 2. Install DevicePack 6.2 into a separate directory from Milestone. Copy and replace the following 6 files in the Milestone installation folder. • Milestone DevicePack devices ONVIF.dll • Milestone DevicePack devices ONVIF.hlp • Milestone DevicePack devices ONVIF16.dll • Milestone DevicePack devices ONVIF16.hlp • Milestone DevicePack devices resources ONVIF16l.dll • Milestone DevicePack devices resources ONVIFl.dll Connect Cricket to the Network To connect the camera: 1. Attach a lens—Unscrew the dust cap from the CS-mount lens holder to install a lens. If using an auto iris lens, attach the auto iris connector to the side of the camera.

Note: the camera can be used with a removable 5 mm C-mount adapter. Mount the camera (optional)—The camera has a 1/4 - 20 mounting hole. Connect the camera to the network—Plug the Ethernet cable into the camera and your network via a powered Ethernet switch or a PoE power injector. A blinking LED on the back of the camera indicates power and network activity. If you are using DHCP, go to. If you are not using DHCP but you know Cricket’s IP address, go to.

If you are not using DHCP and you don’t know Cricket’s IP address, continue to below. Discover Cricket’s IP Address The camera is automatically assigned an IP address using DHCP and LLA. If you are not using DHCP, the LLA can be used to define a fixed IP.

It is not recommended to use the LLA as the primary means of communicating with the camera. Depending on your network, negotiating for an IP address may take several minutes. To discover an IP address in Milestone: 1. Ensure the camera has powered up and is connected to the network.

Ensure host adapter is on the same subnet as the camera. Download Pitch Black Revenge Rar Download. Launch the Management Application. Start→ All Programs → Milestone → XProtect Go Management Application 4. Click on the Add Hardware Devices wizard.

Select Express (recommended) as the detection method and click Next. The application scans for devices.

The Cricket appears as an ONVIF Conformant Device with its IP address. Note the IP address and click Cancel to close the wizard. Alternatively, you can use ONVIF Device Manager to discover the camera.

ONVIF Device Manager is available for download at: ONVIF Device Manager is available for Windows only. To discover an IP address in ONVIF Device Manager: 1. Ensure the camera has powered up and is connected to the network. Ensure host adapter is on the same subnet as the camera. Launch ONVIF Device Manager. Start→ All Programs → ONVIF Device Manager → ONVIF Device Manager 4. Click the Refresh button.

The camera appears on the Device List. Assign an IP Address DHCP is the preferred method of IP addressing. If your network does not support DHCP, use the LLA IP to set a fixed IP address for the camera. To assign a fixed IP address: 1.

In your web browser, enter: Https:// 2. If the browser returns a message that the site’s security certificate is not trusted, click Proceed anyway. Enter the user name: root and enter the password: password 4.

Click the Network tab. Edit the Network settings and click Save. It is recommended that you change the root user’s password after initial log in. Synchronize Cricket’s Time Settings Every time the Cricket powers up, the time and date are synchronized according to the time settings. This can be defined as either synchronizing to a local gateway or to an NTP server.

By default, the camera is set to use DHCP and Sync to local Gateway. • If you are using a DHCP server, the gateway is defined as part of the IP addressing and the time is synchronized automatically.

• If you are using a fixed IP address, or if you want to synchronize to an NTP server, you must manually define the gateway or the NTP server and update the time. Subsequent power cycles of the camera synchronize automatically. By default, the camera is set to the UTC time zone. This can be modified.

Having correct time synchronization is required for Milestone XProtect Go to recognize the camera. To manually define the time settings in the web page: 1. Ensure the camera has powered up and is connected to the network.

In your web browser, enter: Https://. If the browser returns a message that the site’s security certificate is not trusted, click Proceed anyway. Enter the user name: root and enter the password: password 4. Click the Network tab.

Select a Time Source: • If using Sync to local gateway, enter a gateway in the Gateway text box. This is not necessary if using DHCP. • If using Specify a NTP server IP address, enter an IP address in the NTP IP Address text box. Select a Time Zone from the drop-down list. From the Sync time with drop-down, select Local computer or NTP server.

Click Update Time. Update Time saves your time zone setting and initiates synchronization.

Alternatively, ONVIF Device Manager can be used to synchronize the time settings. Configuring Cricket in Milestone Use the XProtect Go Management Application to add the camera to the system, configure the video and recording, adjust motion detection, and configure user access. Add the Cricket to XProtect—Single Stream By default, the camera appears as one hardware device with the default stream 1 (H.264). To set up multiple streams, go to. To add the camera to the system: 1.

Ensure the camera has powered up and is connected to the network. Launch the Management Application. Start → All Programs → Milestone → XProtect Go Management Application 3. Click on the Add Hardware Devices wizard.

Select Express (recommended) as the detection method and click Next. The application scans for devices. The Cricket appears as an ONVIF Conformant Device with its IP address.

If necessary, change the Port number from the default value of 80 to a unique value. Click the Use checkbox and enter a user or select one from the drop-down list. Enter the user’s password and click Next. The application verifies the camera. You can enter custom text to identify the camera. Select [Custom text] from the drop-down and enter the text in the Custom textbox. Click Finish.

Click the Save and Apply Configuration button from the toolbar. Add the Cricket to XProtect—Multiple Streams The Cricket IP camera supports two simultaneous streams. By default, stream 1 is defined as H.264 and stream 2 is defined as MJPEG. Milestone XProtect treats these as separate hardware devices. To add the camera with multiple channels: 1. Ensure the camera has powered up and is connected to the network. Launch the Management Application.

Start → All Programs → Milestone → XProtect Go Management Application 3. Click on the Add Hardware Devices wizard. Select Manual as the detection method and click Next. Enter the camera’s IP address, port, user name, and password. From the Hardware Driver drop-down select Universal Driver 16 channels.

Click the Use checkbox and click Next. The camera appears with 16 video channels and 16 microphone channels. Enable Video channel 2 and disable all microphone channels. You can enter custom text to identify the camera. Select [Custom text] from the drop-down and enter the text in the Custom textbox. The custom text is applied to all channels.

You can provide a more specific name to the channel through the Video properties later. Click Finish. Click the Save and Apply Configuration button from the toolbar. The Universal Driver provides support for up to 16 channels; however, Cricket supports only two streams. To remove the unused camera and microphone channels from the Management Application tree, right-click and select Hide. To define a channel as Stream 1: 1.

From the Cameras and Storage Information tree, right-click on the first camera and select Properties. In the General tab, click the Camera Settings button.

From the Codec drop-down list, select H264. From the Streaming mode drop-down list, select RTP over RTSP (TCP). In the Connection URI textbox, enter: unicast/h264:video_stream_1.ini 6. You can provide a specific name for this stream in the Camera Name text box. Click the Save and Apply Configuration button from the toolbar. Although the codec selected is H.264, Milestone XProtect identifies the video format as MPEG.

To define a channel as Stream 2: 1. From the Cameras and Storage Information tree, right-click on the second camera and select Properties. In the General tab, click the Camera Settings button. From the Codec drop-down list, select JPEG. From the Streaming mode drop-down list, select RTP over RTSP (TCP). In the Connection URI textbox, enter: unicast/mjpeg:video_stream_2.ini 6.

You can provide a specific name for this stream in the Camera Name text box. Click the Save and Apply Configuration button from the toolbar. Modify Camera Settings Milestone XProtect Management Application allows you to modify the settings of multiple cameras together. To manage multiple camera settings: 1.

From the Advanced Configuration tree, double-click on Cameras and Storage Information. In the Properties dialog you can define templates for properties that can be applied across multiple cameras.

To open an individual camera’s properties, click the Open button. Camera settings for image appearance (such as brightness, sharpness, contrast, and noise reduction) cannot be modified using Milestone XProtect. To modify these settings, use the camera’s web page.

To modify image appearance settings: 1. Ensure the camera has powered up and is connected to the network. In your web browser, enter: Https://. Enter your user name and password. Click the Image Appearance tab.

Make the modifications and click Save Settings. Configure Motion Detection Milestone XProtect provides tools to configure the camera to only record or send notifications when motion is detected. Characteristics of motion detection configuration include sensitivity and the ability to define regions of the frame that do not trigger motion.

Milestone provides information on the motion detection feature in their. More detailed information is provided in the help included in the motion detection wizard. To configure motion detection: 1. From the XProtect Management Application main window, click on 3. Adjust Motion Detection. Follow the directions of the Motion Detection Wizard. Click Help to get detailed information on the available settings.

You can also configure motion detection as part of the camera settings Viewing Streams in Milestone Use the Milestone XProtect Smart Client to view, record, and playback video. To view video: 1. Ensure the camera has powered up and is connected to the network. Launch the Smart Client.

Start→ All Programs → Milestone → XProtect Smart Client 3. In the Connect to Server dialog the server address and authentication. If this is your first time, use: • Server Address—• Authentication—Basic authentication • User Name—admin • Password—admin It is recommended that you change the admin password after initial log in. Refer to the Milestone documentation for details on user access management. Click the Connect button.

In the Main Window left pane, expand the Server and Cameras tree. By default, you have four viewing panes for the camera’s stream. Select and drag a camera to a viewing pane to view its stream. Download Free La Bruja German Castro Caicedo Pdf Descargar Programa. The camera’s stream appears in the pane. Defining the Onscreen Display The Cricket IP camera allows you to define overlay text for each stream. This text can be the time, date, stream type, and a 20 character description.

Definition of the on screen display is done using the camera’s web page. To define the on screen display: 1. Ensure the camera has powered up and is connected to the network. In your web browser, enter: If the browser returns a message that the site’s security certificate is not trusted, click Proceed anyway. Enter your user name and password.

Click on the Streams tab and select the stream. Stream 1 and Stream 2 can have independent on screen displays. Click the On Screen Display tab.

Edit the settings and click Save. Troubleshooting and Resources Milestone provides a Quick Start Guide and a Getting Started Guide for XProtect Go, available from their.

The Support page for Milestone also includes videos, a FAQ, supported hardware list, and a users’ forum. Both the XProtect Management Application and XProtect Smart Client have help systems available from Help menu, button, or F1.

Issue Possible Solutions XProtect Management Application does not detect my Cricket Ensure the camera can be detected by ONVIF Device Manager. • If not found in ONVIF Device Manager, ensure that the network card is on the same subnet as the camera. • If found in ONVIF Device Manager, ensure the time settings have been synchronized.

XProtect Management Application does not verify my Cricket Ensure the time settings have been synchronized since the last power cycle of the camera. Ensure you’ve entered a user name and password for the camera. Ensure the Use checkbox is selected. Ensure the port is not in use by another device. If this camera has been added in the past, ensure that it has been deleted from the Hardware Devices tree. XProtect Management Application or XProtect Smart Client won’t open It is possible your Windows firewall or virus protection software is blocking the applications. Check your security settings.

XProtect Smart Client gives the error message “Server has lost connection to the camera” Ensure the camera is streaming in the XProtect Management Application. Ensure the time settings have been synchronized.

Ensure that any microphones are disabled. If using multiple streams, ensure the Streaming mode is set to RTP over RTSP (TCP).

XProtect Smart Client gives the error message “Invalid token” Ensure the IP address is correct. Ensure the time settings have been synchronized. Settings made in XProtect Management Application aren’t showing in XProtect Smart Client Ensure you’ve saved the changes by clicking the Save and Refresh button on the XProtect Management Application toolbar.